Home / Big Wheel Theatre in Education Privacy & Cookie Policy

 

Big Wheel Theatre in Education (hereinafter referred to as Big Wheel) is an educational theatre company working in the UK and Europe.  Big Wheel operates as a partnership between Roland Allen and Jennifer Williams.

This privacy policy will explain how Big Wheel uses the personal data we collect from you when you use our website and in our further communications with you.

Contents

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

What data do we collect?

Big Wheel collects the following data:

  • Personal identification information (Name, email address, phone number, etc.)
  • School/Organisation name, address, email and phone number
  • Venue address and contact if different from above

How do we collect your data?

You directly provide Big Wheel with most of the data we collect. We collect data and process data when you:

  • Email, write or phone us to enquire about our workshops and tours
  • Make a booking for a workshop
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email
  • Make a booking to hire our venue

How will we use your data?

Big Wheel collects your information in order to respond to your enquires and deliver the services that you contract us to provide. By giving us this data you give us permission to use it so that we can:

  • Process your booking and communicate with you about our visit
  • Process your booking to hire our venue and communicate with you about the hire
  • Send you confirmation and an invoice
  • Deliver our workshop on site in your school or venue
  • Notify you by email of future Big Wheel tours in your area
  • Update you with Big Wheel news and developments

We will never share your data with any other organisation or give your information to any person who is not an employee or contractor of Big Wheel. Our employees and contractors will only be given the information that they need in order to deliver the services you have booked with Big Wheel.

How do we store your data?

Big Wheel is committed to ensuring that your information is secure. We use a cloud storage solution where the data is encrypted in transit and at rest.

After you have given Big Wheel permission to use your data we will keep your name, name of school or organisation and contact email address and phone number until further notice or until you inform us that you would like to opt out of future communications.

Marketing

Big Wheel would like to send you information about future tours in your area and from time to time news about Big Wheel. You have the right at any time to stop Big Wheel from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please email us at info@bigwheel.org.uk

What are your data protection rights?

Big Wheel would like to make sure you are fully aware of all your data protection rights.

Every user is entitled to the following:

The right to access – You have the right to request Big Wheel for copies of your personal data.

The right to rectification – You have the right to request that Big Wheel correct any information you believe is inaccurate. You also have the right to request Big Wheel to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Big Wheel erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Big Wheel restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Big Wheel’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Big Wheel transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us by any of the means listed at the end of this privacy policy.

For more information about your data protections rights visit the Information Commissioner’s Office (ICO) www.ico.org.uk

Cookies

What are cookies?

The Big Wheel website uses cookies. Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information in order to improve your experience. When you visit our website, we may collect information from you automatically through cookies or similar technology.

How we use cookies

We use cookies for the reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

What types of cookies do we use?

This website only uses 3rd party cookies.

The following section details which third party cookies you might encounter through this site.

  • We use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work, social media sites including; Facebook, Twitter, Google Plus and LinkedIn, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.
  • Please be assured that if you are not engaging with these sites, they will not collect information in this way and we are not using data regarding your social media activity in any way.
  • We do not undertake any customer profiling and do not share data with third parties.

How to manage your cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore it is recommended that you do not disable cookies.

For further information about cookies, visit https://www.allaboutcookies.org/

Privacy policies of other websites

From time to time the Big Wheel website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Big Wheel keeps its privacy policy under regular review and places any updates on this web page. Please check this page from time to time to make sure you are happy with any changes. This privacy policy was last updated on 21st January 2020.

How to contact us

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at:                   info@bigwheel.org.uk

Call us:                          +44 207 7689 8670

Or write to us at:          Big Wheel Theatre in Education

PO Box 18221

London EC1R 4WJ

UK

Data protection officer:   Jennifer Williams

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Big wheel has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office (ICO).

Website: https://ico.org.uk/make-a-complaint/

Helpline: +44 (0) 303 123 1113

 
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